Cancel Appointment Through Email #

•  An appointment is scheduled with the patient

 

 

• An email is sent to the patient to Confirm or Cancel the appointment
• If the patient wants to Cancel the Appointment then the patient clicks on the Cancel Appointment Button

 

 

• If the patient cancels his appointment within 24 hours prior to the appointment then the charges of No Show will be applied to the patient.

 

 

• The patient Confirms his action by clicking on the Yes Button

 

 

• The Appointment will be canceled successfully.

 

 

• Now the status of the appointment will be changed to Cancel and the charges of No Show will be added to the patient balance.

 

 

• No Show charges will also appear in the patient’s billing history

 

 

• Appointments can also be canceled via SMS

 

How to Set the Cancellation Charges #

• Go to Settings
• Click on the Appointment Type

 

 

• Click on the Reason

 

 

• Click on the Edit Icon against the required appointment reason

 

 

• A pop-up of Create Appointment Reason will be opened

 

 

• Uncheck the Location No Show Policy checkbox and enter the Cancellation Fee
• Click on the Add Button

 

 

• Cancellation Fee is successfully Added against the Appointment Reason