How to Charge the Cancel Appointment Fee?

Cancel Appointment Through Email #

  • ¬†An appointment is scheduled with the patient

 

 

  • An email is sent to the patient to Confirm or Cancel the appointment
  • If the patient wants to Cancel the Appointment then the patient clicks on the Cancel Appointment Button

 

 

  • If the patient cancels his appointment within 24 hours prior to the appointment then the charges of No Show will be applied to the patient.

 

 

  • The patient Confirms his action by clicking on the Yes Button

 

 

  • The Appointment will be canceled successfully.

 

 

  • Now the status of the appointment will be changed to Cancel and the charges of No Show will be added to the patient balance.

 

 

  • No Show charges will also appear in the patient’s billing history

 

 

  • Appointments can also be canceled via SMS

 

How to Set the Cancellation Charges #

  • Go to Settings
  • Click on the Appointment Type

 

 

  • Click on the Reason

 

 

  • Click on the Edit Icon against the required appointment reason

 

 

  • A pop-up of Create Appointment Reason will be opened

 

 

  • Uncheck the Location No Show Policy checkbox and enter the Cancellation Fee
  • Click on the Add Button

 

 

  • Cancellation Fee is successfully Added against the Appointment Reason

 

 

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