How to do Posting against Challenge Records

Posting against Challenge Records #

  • To post against the challenge records, users have to enter the approved patient payment first in EOB and click on the Challenge button to ask the more payment from Primary Insruance.

  • The system will show you the confirmation alert, click on “Yes
  • Then you will see the memo Notes popup, add the notes in your Memo notes and Click on the “Save” button.

  • Go to the Billing -> Billing History
  • After posting, records will look like the below screen.

  • For that kind of record posting, the user needs to go to the Billing -> AR -> Appeals -> Appeal.

  • Click on Appealed, records will move to the Appealed records.
  • To check the records in the Appealed section go to the AR -> Appeals -> Appealed as you can see in the below screenshot.

  • Go to the Billing -> Posting -> EOB for posting.

  • Now users can add approved charges to the Payment section and the remaining balance is added to the Patient Responsibility.
  • Enter Check #.
  • Click on the “Save” button.

  • Go to Billing -> Patient -> Billing History

  • Now approved charges are charged against the Primary insurance.

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